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Privacy Policy

Last updated: August 20, 2026

This Privacy Policy explains how Guangdong Shangpinhui Biotechnology Co., Ltd. (“Shangpinhui,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit

Home
, submit an inquiry, request a quotation, communicate with us, or use our related services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Guangdong Shangpinhui Biotechnology Co., Ltd. is a cosmetics, skincare, personal care, hair care, and beauty product OEM/ODM manufacturer serving brands, distributors, importers, retailers, clinics, spas, and other business customers.

For the purposes of applicable data protection laws, Guangdong Shangpinhui Biotechnology Co., Ltd. is responsible for the personal information described in this Privacy Policy.

2. Information We Collect

Information you provide to us

We may collect information that you voluntarily provide when you:

  • Submit a contact form or Quick Quote form;
  • Request a quotation, sample, product catalogue, or product information;
  • Contact us by email, telephone, WhatsApp, WeChat, or another communication channel;
  • Subscribe to product updates or newsletters;
  • Request formulation, packaging, regulatory, production, or shipping support;
  • Enter into negotiations, contracts, or business transactions with us.

The personal and business information you provide may include:

  • Your name;
  • Company or brand name;
  • Job title or business role;
  • Country or region;
  • Email address;
  • Telephone number or messaging account;
  • Product categories and formulation requirements;
  • Target quantity, packaging, price, and delivery requirements;
  • Product images, specifications, documents, or other files you send to us;
  • Records of our communications with you;
  • Billing, shipping, and transaction information where relevant.

Please do not provide sensitive personal information that is unnecessary for your product inquiry or business relationship with us.

Information collected automatically

When you visit our website, our servers and website service providers may automatically collect limited technical information, including:

  • IP address;
  • Browser and device type;
  • Operating system;
  • Referring website or page;
  • Pages visited and approximate visit time;
  • Website interaction and diagnostic information;
  • Cookie identifiers and similar technical data.

We use this information to operate, secure, troubleshoot, analyse, and improve the website.

3. How We Use Your Information

We may use personal information to:

  • Respond to inquiries and quotation requests;
  • Evaluate the feasibility of an OEM, ODM, private-label, or custom formulation project;
  • Recommend suitable products, formulas, packaging, minimum order quantities, or manufacturing solutions;
  • Prepare quotations, samples, contracts, invoices, production documents, and shipping arrangements;
  • Communicate about projects, orders, quality matters, regulatory documents, and after-sales support;
  • Manage customer and supplier relationships;
  • Improve our website, content, products, and manufacturing services;
  • Prevent spam, fraud, abuse, and security incidents;
  • Maintain business, accounting, compliance, and transaction records;
  • Send product or company updates where you have requested or permitted such communications;
  • Comply with applicable laws and respond to lawful requests.

We do not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

4. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar data protection laws apply, we process personal information on one or more of the following legal bases:

  • Pre-contractual steps: to respond to your inquiry, evaluate your requirements, prepare samples, or provide a quotation at your request.
  • Performance of a contract: to manufacture, supply, deliver, or support products and services you have ordered.
  • Legitimate interests: to operate and improve our B2B manufacturing business, maintain website security, prevent fraud, and communicate with existing or prospective business customers.
  • Legal obligations: to meet applicable accounting, tax, customs, regulatory, compliance, or other legal requirements.
  • Consent: where consent is required, including certain marketing communications and non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal will not affect processing carried out before your consent was withdrawn.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functions, maintain security, remember preferences, understand website performance, and improve the visitor experience.

Cookies used on the website may include:

  • Essential cookies: required for the website, forms, security features, and basic functions to operate.
  • Functional cookies: used to remember choices or provide additional website features.
  • Analytics cookies: used to understand how visitors find and interact with our website.
  • Third-party cookies: which may be placed when content from external platforms is embedded or accessed.

Where required by applicable law, we will request consent before using non-essential cookies. You can also control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Additional information about the specific cookies used on our website may be made available through our cookie consent tool or a separate Cookie Policy.

6. How We Share Information

We do not sell or rent your personal information.

We may disclose information only when reasonably necessary to the following categories of recipients:

  • Website hosting, maintenance, cybersecurity, and technical service providers;
  • Email, communication, customer relationship management, and cloud storage providers;
  • Analytics, spam prevention, and website performance providers;
  • Laboratories, packaging suppliers, logistics providers, payment providers, certification bodies, and project partners involved in fulfilling your request or order;
  • Professional advisers, including accountants, auditors, insurers, and legal advisers;
  • Government authorities or regulators where disclosure is required by law;
  • A purchaser, successor, or adviser in connection with a merger, restructuring, financing, or transfer of all or part of our business.

Service providers are permitted to process information only for the relevant service or lawful business purpose and are expected to protect it appropriately.

7. International Data Transfers

Guangdong Shangpinhui Biotechnology Co., Ltd. is based in China and serves customers in multiple countries. Information submitted through our website, email, WhatsApp, WeChat, or other communication channels may therefore be transferred to, stored in, or processed in China or in other countries where our service providers operate.

Data protection laws in these countries may differ from those in your country or region.

Where applicable law requires safeguards for an international transfer, we will use reasonable and legally recognised measures, such as contractual protections, consent where appropriate, or other permitted transfer mechanisms.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Generally:

  • Inquiry and quotation records may be retained for up to three years after the last meaningful communication.
  • Customer, sample, order, payment, quality, shipping, and contract records may be retained for the period required by applicable legal, tax, accounting, regulatory, warranty, or dispute-resolution obligations.
  • Marketing subscription information may be retained until you unsubscribe or withdraw your consent.
  • Technical logs, analytics information, and cookie data are retained according to operational needs and the settings of the relevant service providers.

We may retain information for a longer period where necessary to establish, exercise, or defend legal claims, prevent fraud, resolve disputes, or comply with applicable law.

9. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Please avoid sending highly confidential information through an unsecured communication channel. Contact us if you need to arrange an alternative method of document transfer.

10. Your Privacy Rights

Depending on your location and applicable data protection law, you may have the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information;
  • Request restriction of certain processing;
  • Object to processing based on legitimate interests or direct marketing;
  • Request a portable copy of certain information;
  • Withdraw consent where processing is based on consent;
  • Opt out of marketing communications;
  • Lodge a complaint with an applicable data protection authority.

These rights may be subject to legal conditions and exceptions.

To submit a privacy request, email admin@beautyoem.com . Please provide sufficient information for us to identify you and understand your request. We may need to verify your identity before completing the request.

We will not discriminate against you for exercising a privacy right available under applicable law.

11. Marketing Communications

We may send marketing, product, manufacturing, or company update emails only where permitted by applicable law.

You may stop receiving marketing communications by:

Unsubscribing from marketing will not prevent us from sending necessary communications about an active inquiry, quotation, sample, project, contract, or order.

12. Third-Party Links and Embedded Content

Our website may contain links to or embedded content from third-party websites and platforms, such as YouTube, TikTok, LinkedIn, WhatsApp, maps, or other social media and communication services.

These third parties may collect information or place cookies according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or platforms. We encourage you to review their privacy notices before providing information to them.

13. Children’s Privacy

Our website and services are intended for business customers and are not directed to children.

We do not knowingly collect personal information from anyone under the age of 18. If you believe that a child has provided personal information to us, please contact us so that we can review and delete the information where appropriate.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data practices, or legal obligations change.

The updated version will be posted on this page and the “Last updated” date will be revised. Where appropriate, material changes may also be communicated through an additional notice.

15. Contact Us

If you have questions about this Privacy Policy, our use of personal information, or a privacy request, please contact:

Guangdong Shangpinhui Biotechnology Co., Ltd.
Email: admin@beautyoem.com
Telephone/WhatsApp: +86 175 2008 7809
Registered Address: No. 14 Zhengliang Road, Zhuliao, Zhongluotan Town, Baiyun District, Guangzhou, Guangdong, China

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